When booking a hotel room, you want to know exactly what to expect. On this page, you will find the most frequently asked questions about the rooms and facilities, so you can look forward to your stay with us well prepared.
You can choose from standard rooms, comfort rooms, comfort plus rooms, comfort plus king, senior rooms, panorama rooms, family rooms for four people, family suites for four people, family penthouses for 4 people, and various themed suites.
The maximum occupancy varies per room: standard rooms, deluxe rooms, and suites are suitable for two people, and family rooms are available for four people.
It is possible to add an extra bed for children aged 4–12. For younger children, we can provide a baby cot. Extra beds are only available in the family room. Please inquire about availability when making your reservation; our reception team will be happy to assist you with the available options.
Yes, you can request this during your reservation.
An extra bed is available for €35 per night.
The cost of an extra baby cot is €10 per night.
Yes, the rooms are equipped with climate control.
Yes, we have a public and free Wi-Fi network that you can use.
Yes, all our rooms are equipped with a walk-in shower.
Yes, all rooms are equipped with a bath.
Yes, it is possible to purchase the beds used in our hotel rooms.
You can purchase this here.
Yes, the bathroom in our senior room is equipped with several grab bars, including one by the toilet and one in the shower.
We have no threshold in the shower. The height is 0 mm.
Duvets without down are available upon request and are suitable for guests with a dust allergy. If you inform us of a dust allergy when making your reservation, we will ensure your room is cleaned extra thoroughly prior to your arrival, in addition to our standard cleaning procedures.
We have Belon flooring in the senior rooms and our suites. Belon flooring is a hypoallergenic floor.
If you indicate a dust allergy when making your reservation, your room will receive an additional cleaning prior to your arrival, on top of the standard cleaning.
A number of our room types come with a balcony, including the Comfort Plus Room, Comfort Plus King Room, Accessible Room, Family Suite, Botanical Suite, Pristine Suite, and Business Suite.
The Botanical Suite, Landscape Suite, and Pristine Suite all feature a rooftop terrace located on the second floor.
Smoking is only allowed on the terrace and on the balcony with the door closed. A €150 fine applies if this rule is violated.
We welcome your dog on our terrace, in the hotel bar, and in the lobby. Pets are not permitted in the restaurant or in hotel rooms. Guide dogs and assistance dogs are welcome throughout the hotel, provided that valid documentation confirming their status is presented. For more information, please click here.
No, pets are not allowed in the hotel rooms.
Yes, our hotel offers room service for guests who prefer to eat or drink in the comfort of their room. You can easily order food and drinks via our room service, which will be delivered directly to your hotel room.
Room service is available from 11:00 to 22:00. Outside these hours, the selection may be limited. You can find the current opening hours and the available menu on the room service menu in your room, or call the reception for more information.
You can place an order using the QR code in your room, or alternatively at the reception. To contact the reception by phone, simply press 9.
Our entire food menu/drinks menu is on the room service menu. View our menus here.
Yes, the room service costs €12.50.
The prices are the same as those on our menu and drinks list in the restaurant, lobby, and hotel bar. You can view the prices here.
Our hotel rooms feature modern amenities designed to make your stay as comfortable as possible, including free Wi-Fi, a smart TV, USB charging points, and electronic safes.
Yes, this is possible. You can easily cast to the TV from your phone.